Return policy

Paul Thomas Chocolates, INC – Refund Policy

Due to the perishable nature of our products:

  • We cannot accept returns on standard food items.
  • If your order arrives damaged or melted, we will promptly:
    • Replace the item and cover added shipping costs, or
    • Issue a full refund of the damaged/melted goods, upon your request.
  • To request a replacement or refund, contact info@paulthomaschocolates.com or call us at 706-864-6333 within 7 days of delivery.